![]() You can do this by using Auslogics Registry Cleaner. Make sure that you remove all the files associated with Skype before reinstalling it. This version is also ideal for those who want to install Skype without connecting to the Internet. You can install this offline as it contains all the files you need. If you’re having trouble reinstalling Skype with the same setup file, we recommend going online and downloading the latest full version of the program. Just uninstall Skype, restart your PC, then try to install it once again. One of the best solutions to this problem is reinstalling the program. If they can’t sign in to their account, their day can easily be ruined. Second Method: Reinstalling Skypeįor some people, Skype has been an important part of their daily lives. If the issue persists, then there might be something wrong with your Skype client or with certain Skype services. You can fix this by resetting your Skype password. If you are absolutely certain that you have the correct sign-in details, then it is possible that your account was hacked. So, it would be best to check if you’re typing the right information. In most cases, the error message shows up when the user submits incorrect log-in details. First Method: Checking your username and password In this article, we will teach you how to fix ‘Sorry we didn’t recognize your sign in details’ so you can send messages and call other users on Skype. If you’re one of the unlucky victims of the aforementioned issues, make sure you try our solutions below. In this case, you just have to wait for a few hours because Microsoft will most likely fix the problem.
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